Abra Weld of Pocklington in East Yorkshire recently celebrated their first anniversary of being a Merlin user. To coincide with this, our North East Regional Account Manager Richard Mallender, visited Abra Weld`s General Manager John Hankinson, for a regular account review meeting. It was during this meeting that some absolutely astonishing Merlin made savings came to light.
Richard picks up the story “I was delighted to hear that Merlin is proving to be a resounding success for Abra Weld, particularly with the sales order processing staff, as John told me that his staff absolutely love the ease of use and additional sales opportunities that Merlin has helped to create”. Whilst the figure of additional lines in sales orders Merlin has created was thought to be substantial, the team at Abra Weld are too busy to make a note of every single one for John to give me a precise figure during our meeting.
However, John also mentioned that because Abra Weld now fax and email a high proportion of invoices, statements etc they made a staggering 40% saving on postage costs when comparing their last two financial years. This saving runs into the thousands of pounds and is even more impressive when you take into consideration that Merlin was only in operation for 9 months of the latter financial year. The figure given was also just purely postage costs, not the saving on stationary or the staff time cost stuffing the envelopes!
John and I worked out that taking the extra sales and increased efficiencies that Merlin has provided out of the equation, Merlin will have paid for its self in just under 4 years on postage savings alone… plus the Pocklington postman must have a much shorter round now!