Having dealt with Merlin Business Software since 2004 we have recently upgraded to the latest version of Merlin. We are delighted we did as the new system has improved our efficiency immensely and has brought great benefits to our customers.
We have also taken a giant leap in technology by having our system hosted. Business Continuity is an extremely important factor to us and the hosting solution allows us to access our system anywhere there is internet access. This allows our depots to work independently, without the need for a connection to Head Office, enabling this continuity and giving our customers peace of mind.
Our concerns over system downtime during the upgrade were unfounded since the transition when we moved to the hosting centre was seamless across our multi depot organisation.
We can only thank Merlin for all their efforts and wonder why we waited so long to take the plunge!
Karen Main, IT Manager, Instock Disposables