Website Integration


Web Services Tool Set

Seamlessly stream orders placed on your website into Sales Order Processing (SOP) for immediate picking and shipment.

  • Notifications and alerts will instantly inform you when you’ve received new online orders
  • When logged in, customers will see their own special prices and quantity break prices.
  • Automatically populate and update product information on your website from your Merlin Stock file, including stock levels.
  • Customers will also be able to view their upto-the-minute account balance, statements, copy invoices and POD’s.
  • Cash orders paid up-front by credit or debit card (through third party payment providers).

 

Optional Modules

Continue your tour of Merlin and take a look at it’s other fully integrated optional modules.

Explore Merlin Modules

Website Integration

E-commerce Order Integration

Stream online orders directly into Merlin – Have orders placed on your website seamlessly streamed into Sales Order Processing (SOP) for immediate picking and shipment.

  • Set-up notifications and alerts to instantly inform you when you’ve received new online orders
  • Cash orders paid up-front by credit or debit card (third party required such as SagePay, WorldPay, PayPal etc)

Product Information – Merlin will automatically populate and update product information on your website periodically i.e.

  • Stock levels
  • Images
  • Descriptions and specifications

Web Services Tool Set

Includes all elements of E-commerce Order Integration with the addition of the following features – giving your customers a fully tailored online experience.

Customer portal – The Web Services Tool kits gives you access to the data to build your own Customer Portal, enabling you to give customers their own secure login area on your website and enable them to:

  • See their own special prices and quantity break prices when browsing products
  • Place orders on account
  • View their live account balance, statements and copy invoices – with the ability to make online payments
  • See live order status and courier consignment numbers
  • View proof of delivery (POD) notes
  • Click and collect
  • – reserve items on the website and collect them from a specific location with a unique reservation number

Intelligent Sales

Family aggregate pricing: Give quantity break pricing for products derived from the same product family
Alternative items: Display alternative and compatible items, for items currently out of stock
Special offers: Promote your current special offers on your website home page
Linked items: Cross-sell by showing items that are often purchased when buying the product your visitor has added to their basket i.e. display mortar when bricks are added to the basket.

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Customer testimonials:

SK-Cash-&-Carry
How has Merlin helped your business to operate and grow?
How it has helped us to operate and grow has been immense and Merlin has contributed to a 20% growth year on year for us.
What are the key features for Cash and Carries?
One of the key features of a cash and carry in this industry is the ability to do sales at the front using checkout and customers moving on from the checkout and going to a cash office to pay. That requires specific configuration which is very different from a lot of the other customers in the wholesale industry. Cash and carries require a very typical set up similar to a retail environment, where customers pick their items off the shelf and walk to the checkout, it is scanned by a user, and the customer then goes and pays. Merlin offers all the functionality for us to do exactly that. Merlin has as of late done a lot of development work for us to bring it right up there with the best packages that are out there on the EPOS front to be able to control case and trolley count, which is key to security in this environment…Also a key feature of this industry is the variety of special offers which includes multi deal discounts.
What is your favourite feature?
My favourite feature of Merlin is the Control Codes together then with a wealth of different functionalities that has been added over the last few years. Control codes give Merlin the configurability that we as a business need to tailor it to suit our business.
Tobie de VosHead of Finance, SK Cash & Carry