System Control

System Control

Customise Merlin to suit your business, without the need for bespoke modifications.

  • Manage access to all areas of the system at user and group level
  • Full audit trail of entries made on the system, perfect for when errors or discrepancies are found
  • Save time and money on printing and postage


Explore Merlin Modules

System Control

User Profiles and Personalisation

Manage access to all areas of the system at user and group level – User profiling allows you to limit your staff to viewing the relevant parts of Merlin needed to perform their role and at the same time enables you to protect sensitive information.

Personalisation of Merlin – Everything from embedding your logo on outgoing documentation and customising layouts to users having the ability to personalise how the information on screen is displayed.

Control Codes

Tailor Merlin to be specific to your business – Governed by control codes the entire Merlin system can be specifically tailored to meet the requirements of your business with simple on/ off switches.

System Logging

Who, what, Where, When? – A full audit trail of all entries made in the system by user, depot, date and time gives management full traceability where errors and discrepancies are found.


Set to dynamically alert designated members of the team of potential problems in real-time, so immediate action can be taken, i.e

  • A salesman discounts too heavily
  • A credit limit has been or is about to be exceeded
  • When a special stock item is created

Email and Fax

Save hundreds of pounds on printing and postage – Set-up cutomer and supplier records with their preferred method of receiving documentation and let the system automatically take care of the rest.

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Customer testimonials:

How has Merlin helped your business to operate and grow?
How it has helped us to operate and grow has been immense and Merlin has contributed to a 20% growth year on year for us.
What are the key features for Cash and Carries?
One of the key features of a cash and carry in this industry is the ability to do sales at the front using checkout and customers moving on from the checkout and going to a cash office to pay. That requires specific configuration which is very different from a lot of the other customers in the wholesale industry. Cash and carries require a very typical set up similar to a retail environment, where customers pick their items off the shelf and walk to the checkout, it is scanned by a user, and the customer then goes and pays. Merlin offers all the functionality for us to do exactly that. Merlin has as of late done a lot of development work for us to bring it right up there with the best packages that are out there on the EPOS front to be able to control case and trolley count, which is key to security in this environment…Also a key feature of this industry is the variety of special offers which includes multi deal discounts.
What is your favourite feature?
My favourite feature of Merlin is the Control Codes together then with a wealth of different functionalities that has been added over the last few years. Control codes give Merlin the configurability that we as a business need to tailor it to suit our business.
Tobie de VosHead of Finance, SK Cash & Carry