Online Support Form


We are sorry if you are currently experiencing technical issues with your Merlin System. Please provide details of your issue in our form below.

Upon submission, your call will be logged with our Technical Support Team who will investigate and contact you as soon as possible.

When submitting the form please try to provide as much information as possible as this will help speed up the resolution of your issue.

This form is not compatible with older versions of Internet Explorer, we are currently working on an alternative version to resolve this.

Online Support Form:

Your Name:*
Company Name:*
Preferred Method of Contact:*
Merlin User Number:
How urgent is your issue?*
Issue Type:*
Customer Account Ref:
Sales Order No:
Invoice No:
Supplier Account Ref:
Purchase Order Number:
Supplier's Invoice No:
Part Number:
Request Information:

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