Implementation Programme
With a wealth of industry experience, our training and implementation team guide and advise you through our PRiME (Projects in a Managed Environment) methodology, used to manage your project from sale to go-live.


PRiME (Projects in a managed environment)

Chosen through experience the PRiME methodology has been adopted to ensure you get the best possible return on your investment.

The various stages encompass:

  • Establishment of a project team
  • Detailed business process analysis
  • System Configuration
  • IT Engineering Services
  • Installation of Test System
  • Data Conversion
  • Training
  • Document Design/Stationery
  • On-site go-live assistance and support

Each section has a staged approach detailing tasks that both parties must complete before moving on in the process.

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Customer testimonials:

The ease of use, adaptability, reliability of Merlin Business Software makes it an efficient system; and from the company’s perspective allows instant viewing of sales figures and clients to increase efficiency in the business.