Implementation Programme
With a wealth of industry experience, our training and implementation team guide and advise you through our PRiME (Projects in a Managed Environment) methodology, used to manage your project from sale to go-live.


PRiME (Projects in a managed environment)

Chosen through experience the PRiME methodology has been adopted to ensure you get the best possible return on your investment.

The various stages encompass:

  • Establishment of a project team
  • Detailed business process analysis
  • System Configuration
  • IT Engineering Services
  • Installation of Test System
  • Data Conversion
  • Training
  • Document Design/Stationery
  • On-site go-live assistance and support

Each section has a staged approach detailing tasks that both parties must complete before moving on in the process.

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Customer testimonials:

We are delighted we chose Merlin Business Software as we find everyone at Merlin to be friendly, helpful and professional and we have built up a excellent working relationship. We also have no doubts that as our business grows the many features within Merlin Business Software will be more than capable of meeting our future requirements.
Paul JohnsonManaging Director, P&R Building Supplies