Training plays a key role during implementation to ensure your get the most out of the system.

  • Train on your own data
  • Train the trainer
  • Modular based training


Train the trainer

In order to minimise disruption within your business, we have found equipping key members of your staff with the knowledge and ability to train internally is the most cost-effective method – however if preferred we will also deliver end-user training.

Modular based training

allows the relevant members of staff to be trained on the areas of Merlin they’ll be required to use in order to perform the job role.

Ongoing training

Training isn’t just available to you during Implementation – ongoing, refresher and new user training can be organised at any time for a nominal fee.

Chose from having training at your premises or at our training facilities n Chesterfield and London.

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Customer testimonials:

John Taylor Fasteners
How has Merlin helped your business grow?
Merlin has allowed us to better define our activity in a number of market places. When we were purely servicing the fasteners it was a very narrow and bespoke field, we had to learn as we go with that diversification, and the quality of information we have been able to extract from Merlin has allowed us to act upon and grow into new places.
What are your favourite Merlin features?
The elements of Merlin we have particularly appreciated as a business are it’s a very simple package to pick up. It’s a very intuitive learning curve for new staff joining the business. Being a small family company and not having a dedicated IT department, or training HR department it’s a very important asset in terms of cost and how easily it integrates new staff into the business.
Equally there are other benefits within its functionality that we found very much a time saver. There is an import facility that allows us to bring pricing in from our suppliers in the form of csv or excel documents, which allows us to update and constantly stay on top of prices changes, which was a very manually intensive process prior to introducing Merlin.
Mark GosneyCommercial Manager, John Taylor Fasteners