Monthly Archives: May 2016


Janine Bryson

Favourite module/ feature?

CRM App

What do you most like about the feature?

Time Saving.

What benefits have you seen to your job role/ business since using the feature?

The CRM App has been very beneficial to our company as it saves time and our salesman who is out on off the office is able to enter sales orders or quotes and get the information sent into the office quickly which then means our customers get their goods quicker.


Ryan Aird

Favourite module/ feature?

Purchase Order Processing (POP)

What do you most like about the feature?

Very simple and easy to use.

What benefits have you seen to your job role/ business since using the feature?

My Job has become a lot easier with regards to using the POP feature, I find the Suggested purchase orders option is better than what we used to use for Stock orders. I like how fast and easy it is to run and create orders and I also like the feature where you can make amendments to the order before you create it.


William Martin

Favourite module/ feature?

Stock Control

What do you most like about the feature?

Makes stock ordering a breeze.

What benefits have you seen to your job role/ business since using the feature?

We have found the Merlin system to be a major benefit to our business. It frees up the purchasing departments time, improving productivity and saving money for the company. Having a system can be easily customised to our individual needs is also an advantage that we would now be lost without.


Lloyd Cooper

Favourite module/ feature?

Dashboard

What do you most like about the feature?

At a quick glance I can view real time information, such as daily sales, sales performance compared to last year, and top customers by GP%. The Customer Balance pie-chart is also very helpful as I can simply monitor our customers who have overdue balances, without having to run an aged debt report.

What benefits have you seen to your job role/ business since using the feature?

By displaying up-to-the-minute information, the dashboard has made monitoring performance almost effortless, helping us to focus on our targets and check company progress at a glance.


Glynis Catterson

Favourite module/ feature?

Data management especially the flexibility in managing cost and selling prices

What do you most like about the feature?
Multiple cost fields and matrix calculation, coupled with simple download and upload of data using microsoft query and the import routine make the maintenance and control of cost prices and selling prices a doddle!!

What benefits have you seen to your job role/ business since using the feature?

As a small company without a dedicated IT team the simple file layout makes the extraction of data really simple, meaning we can download a range of products to a spreadsheet, update with new cost prices and re-import in a matter of minutes. The matrix calculation manages the sales prices meaning we no longer miss out on margin when we have a price increase and by using the different cost types available on the stock record we can choose to maintain our selling price if we have a price reduction, rather than the sales team giving it away! The ease and speed of this means we can implement every month end price change for the 1st of the month, something that was impossible for us to even dream about in our previous system.