Bideford Tools Makes Magic with Merlin – Torque Magazine

Below is a snippet of our recent article in the Torque Magazine

Founded in the 1960s, Devon‐based Bideford Tools has established itself as a supplier of cutting and hand tools as well as clamping systems, measuring equipment, abrasives and soldering and welding equipment.

The past couple of years have seen a number of milestones for Bideford Tools, not just thanks to the change in ownership, but also in the form of a leading e‐commerce and data management
system in the Tools sector, Merlin Business Software, which Bideford Tools originally implemented in 2013.

“Bideford Tools obviously had a choice to make on which provider to use,” Kilbride explains. “Often there is a specialist in different industries. Merlin was found to be the best solution on offer and our experience and knowledge of them had been very positive.”

It goes without saying that the more straightforward and manageable a system is, the better and Merlin scores well in this department, according to Bideford Tools: “It is very easy to use and there’s also good support behind the system. The functionality of the software is fantastic too – it can do more than we will ever need it to.”

Versatility was also a deciding factor, the Troy boss explained: “Scalability is important to us as we look to grow the business in the years to come. We’ve seen the Merlin software working with larger businesses, so we know it will be fine for scaling up.”

For more information:

Bideford Tools: www.bidefordtool.com

Torque Magazine: www.torque-expo.com

Read the article in full here.