Here you can find Merlin’s Software reviews and Testimonials from various customers. Over the years we’ve worked hard to bring the best possible service and new tools to our customers – by doing so we’ve entered into three partnerships that we believe do just that…
Favourite Features
Web API Feature
“I like about this feature how it allows us to be able to directly communicate with the Merlin Software. It works fast and allows us to be able to process lots of things which wouldn’t be possible without it.”
“Since starting to use the API, we have been able to pull off lots of customised reports. Using PHP, we are able to fetch the exact data we need from the database and display it exactly how we require. This allows a wide range of customizability for us as a company and makes the Merlin experience so much easier.”
Import-Module – Spreadsheets
“The ability to amend bulk stock code data and import back into Merlin.”
“By importing by bulk, more time has been reallocated to different projects from the time saved. The last operating system was one at a time manual line data adjustment.”
Testimonial
Routing Module
“As a wholesaler trying to keep thousands of customers stocked & supported, the logistics of distribution are key. We have become totally reliant upon the Merlin Routing Module, it is a fantastic part of the software, functional, easy to use and above all efficient. We can plan orders, staff, vehicles and resources at the click of a button.”
“Looking back to how we worked before implementing routing, we are amazed at just savings we have seen, Delivery/Load Planning has been reduced by hours each day and the volume of order picking has increased nearly 30% in a day, even with the same number of warehouse staff.”
Nominal Financial Reporting
“I love the fact that this feature means that the base information keyed into Merlin every day can, without much more input from me, be so smartly pulled together into a meaningful report that can be tailored to suit the particular needs of any business and generated at the press of a button! This makes light work of what would otherwise prove to be a very time-consuming job if attempted manually (or more likely left not done because it’s too much trouble!).”
“The Financial Reports that Merlin produces have enabled me to provide quicker and more accurate reports to the board resulting in an increased capability achieved to monitor trends in our business whether they be good ones or bad ones. This has been vital in 2019 due to the economic challenges many of us have been facing in business. The capacity to control month-by-month enables me to advise much more readily on GP rates and expenses which, as we all know, can be vital to the profitability and success of any particular financial year.”
Import
“The ability to take a new range of products from a supplier and have it setup and available to our customers within a few hours rather than days on our previous system.”
“The time-saving in setting up new products and prices. In the previous system, this would have need to be done 1 at a time – even with a copy last function which caused issues with data inaccuracies. Being able to take good quality product data direct from our suppliers and import to the right field on Merlin has saved days of time.”
Document Manager
“This year we started using the Document Manager module, in a bid to minimise the filing of Purchase Invoices and Delivery Notes and make them more accessible to staff across both branches. It has been a huge success for us as a company and couldn’t be any easier to use either! Within minutes of being scanned in, the documents are all listed against the relevant orders in Merlin for anyone to view.”
“Not only has this enabled staff at both branches to look back on historical delivery notes/invoices from suppliers instantly within Merlin, we have also been able to use it to scan and store picking lists too. And when it was audit week, our accountants could easily access a bunch of random documents without us or them searching in the filing room for hours!”
Suggested Purchase Orders
“The speed this loads is brilliant much faster than previously used software from another manufacturer. Easy to use with very good and useful information listed.”
“Saves such a lot of time than having a manual system. Allows you to assess stock replenishment is required due to sales history.”
Drop Files Here
“The ability to attach (Drop Files Here) emails or any documents to Sales Order.”
“Original documents from customers can be attached and viewed against an order anytime, saving time to look for them. And we no longer print the original documents which saves us on paper cost and more importantly the environment.”
Replace Stock Part
“It is a good feature as you can change the stock part and keep stock history.”
“It has saved myself a lot of time as some supplier change there product codes and the items do not change”
Scheduler
“The ability to have scheduled tasks run and have data sent to me automatically, so that daily/weekly/monthly tasks don’t need any thought at all, the data is just there.”
“A huge amount of time saved, as well as fewer mistakes as tasks are run the same every time.”
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