Merlin offers a comprehensive Electronic Proof of Delivery Software solution to capturing the customer’s signature on a delivery note or collection note at the two main customer touch-points; when delivering to your customer’s location and when the customer collects from you.
With POD recognition barcodes automatically printed on to the collection note/delivery notes. Once signed by the customer, these are digitally scanned and Merlin automatically holds the images for instant retrieval, printing, faxing or e-mailing.
Keeping in with Merlin’s integrated approach, businesses with delivery drivers are able to take advantage of the POD Imaging through Merlin’s Applications for Android™ with the Delivery/Van Routing Application and the Trade Counter Signature Capture Application.
You could also take advantage of the Web Services Tools that Merlin offers, and enable customers to see their PODs 24/7 via a customer portal.
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