Richard Williams (Deganwy) Ltd

Favourite Feature

Document Manager

What do you Like most about the feature?

“This year we started using the Document Manager module, in a bid to minimise the filing of Purchase Invoices and Delivery Notes and make them more accessible to staff across both branches. It has been a huge success for us as a company and couldn’t be any easier to use either! Within minutes of being scanned in, the documents are all listed against the relevant orders in Merlin for anyone to view.”

What benefits have you seen to your job role/ business since using the feature?

“Not only has this enabled staff at both branches to look back on historical delivery notes/invoices from suppliers instantly within Merlin, we have also been able to use it to scan and store picking lists too. And when it was audit week, our accountants could easily access a bunch of random documents without us or them searching in the filing room for hours!”